Privacy Policy

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Last updated: 14 August 2026

Promoso is a brand of Ravenor Farm Studios Limited, a company registered in England and Wales under company number 14519953.

For the purposes of UK data protection law, Ravenor Farm Studios Limited is the controller of the personal information described in this Privacy Policy.

Registered office:
29 Oldfield Lane South
Greenford, Middlesex
United Kingdom
UB6 9LB

Contact:
sogol@promoso.co.uk

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1. Information we collect

We may collect personal information when you contact us, submit an enquiry, discuss a project with us, work with us, or otherwise communicate with Promoso.

This may include:

your name;
email address;
telephone number, where provided;
company or organisation;
job title or professional role;
information you provide about a project, campaign or business enquiry;
correspondence and communications with us; and
limited technical information relating to your use of our website, such as device, browser, IP address and cookie preferences.

For business development purposes, we may also use professional contact information obtained from publicly available business sources, company websites, professional platforms, introductions or other legitimate business sources.

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2. How we use your information

We use personal information only where there is a legitimate business or legal reason to do so.

This may include:

responding to enquiries;
discussing potential projects and partnerships;
preparing proposals or quotations;
delivering and managing our services;
managing client and business relationships;
maintaining business records;
improving and protecting our website and services;
sending relevant business-to-business communications where permitted by law; and
meeting legal, regulatory or contractual obligations.

Where applicable, we rely on contractual necessity, legal obligations, legitimate interests or consent as the lawful basis for processing personal information.

We do not sell personal information.

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3. Business development and marketing

Promoso may contact businesses and professional contacts where we reasonably believe our services may be relevant to their organisation and where such communication is permitted by applicable law.

Where professional contact information has been obtained from a publicly available source, we use it only for relevant business purposes.

You can ask us at any time not to contact you for marketing or business development purposes.

We will respect opt-out requests and may retain limited information on a suppression list to ensure that we do not contact you again.

Submitting a project enquiry through our website does not automatically subscribe you to a general marketing mailing list.

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4. Who we share information with

We do not sell or trade personal information.

We may share limited information with trusted service providers where necessary to operate our business, including providers of:

website hosting and website services;
email and communications;
cloud storage;
business administration;
analytics and website security; and
professional services such as legal or accounting support.

Our website is built and hosted using Wix, which may process website visitor information on our behalf as part of providing its services.

We may also disclose information where required by law, regulation or a valid legal request.

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5. International data transfers

Some technology and service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that it receives an appropriate level of protection in accordance with applicable data protection law.

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6. How long we keep your information

We do not keep personal information for longer than reasonably necessary.

As a general working standard:

project enquiries and prospective-client correspondence may be retained for up to 24 months after the last meaningful interaction; client, contractual, financial and project records may be retained for up to six years after the end of the relevant relationship, where required for legitimate business, accounting or legal purposes; 
marketing suppression records may be retained for as long as necessary to respect an opt-out request.

Information may be retained for longer where required by law or where reasonably necessary in connection with a legal claim.

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7. Cookies and website technologies

Our website uses cookies and similar technologies to operate correctly and, where applicable, understand how visitors use the site.

Strictly necessary technologies may operate without consent where permitted by law.

Where consent is required for analytics, advertising or other non-essential technologies, these should only be activated in accordance with the choices you make through our cookie settings.

You can review or change your cookie preferences through the website’s cookie controls where available.

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8. Your data protection rights

Depending on the circumstances, UK data protection law may give you rights to:

request access to personal information we hold about you;
ask us to correct inaccurate information;
request deletion of your information;
request restriction of processing;
object to certain uses of your information;
request transfer of information in certain circumstances; and
withdraw consent where processing is based on consent.

These rights are not absolute and may be subject to legal exceptions.

To exercise any of these rights, contact:

sogol@promoso.co.uk

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

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9. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online system or method of transmission can be guaranteed to be completely secure.

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10. Automated decision-making

We do not use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.

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11. Children

Promoso provides business and professional services and our website is not directed at children.

We do not knowingly collect personal information from children through our website.

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12. Changes to this policy

We may update this Privacy Policy where our services, technology or legal obligations change.

The latest version will always be published on this page together with the date it was last updated.

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Promoso
A brand of Ravenor Farm Studios Limited
Company No. 14519953
Registered in England & Wales after the last meaningful interaction